| Item | Description | Resolution |
|---|---|---|
| PART 1 - PUBLIC | ||
| MATTERS FOR RECOMMENDATION TO THE COUNCIL | ||
| CB 06/045 |
Customer Contact Strategy |
The Cabinet received the recommendations of the Customer Contact Advisory Board of 27 March 2006 regarding proposed redesigns of the reception areas at Kings Hill and Tonbridge Castle presented by architects, Fry Drew Knight Creamer (FDKC), together with a suggested funding package. RECOMMENDED: That (1) the schemes presented at the meeting by FDKC be approved, subject to minor alterations specifically in relation to the escape route from the Kings Hill interview room; (2) funding from the Capital Plan provision for "Fast-Track" schemes (£292,000), DDA Improvements relating to reception areas (£6,000), Corporate Buildings Security Improvements (£13,000), Building Repairs Reserve (£17,000) and the Contribution from Revenue Reserve (£96,000) be agreed; and (3) the preferred schemes be progressed in consultation with staff, customers and the Disability Working Party. *Referred to Council |