Decision Taken By: CABINET MEMBER FOR Leisure, Youth and Arts
Decision No: D080016MEM
Date: 14th January 2008
Decision(s) and Reason(s)
Mystery Shopper Reports
Minutes
The report provided the results of the 2007 Mystery Shopper Visits to the Council's main leisure facilities. The report identified a number of key areas for improvement, which would either be addressed immediately or incorporated in the relevant service improvement plans for each facility. Congratulations were recorded to the officers and staff of the Leisure Services Business Unit for the achievement of excellent results.
Following consideration by the Leisure and Arts Advisory Board, the Cabinet Member for Leisure, Youth and Arts resolved that the 2007 Mystery Shopper results be noted, the identified areas of improvement be addressed, and the results be considered within the relevant service improvement plans for each facility.
Reasons: As set out in the report submitted to the Leisure and Arts Advisory Board of 14 January 2008
Signed S Murray (Cabinet Member for Leisure, Youth and Arts)
Signed Leader: M Worrall
Signed Chief Executive: D Hughes
Date of Publication: 18 January 2008
This decision will come into force and may then be implemented on the expiry of 5 working days after publication unless it is called in.