Decision Taken By: CABINET MEMBER FOR Leisure, Youth and Arts
Decision No: D090070MEM
Date: 19th May 2009
Decision(s) and Reason(s)
Mystery Shopper Reports
Minutes
The report provided details of the results of the 2008/09 mystery shopper visits to the Council's main leisure facilities. The report identified a number of key areas for improvement which would either be addressed immediately or incorporated in the relevant service improvement plans for each facility.
Following consideration by the Leisure and Arts Advisory Board, the Cabinet Member for Leisure, Youth and Arts resolved that the 2008/09 Mystery Shopper results be noted, the identified areas in need of improvement be addressed and the results be considered within the relevant service improvement plans for each facility.
Reasons: As set out in the report submitted to the Leisure and Arts Advisory Board of 19 May 2009.
Signed M Coffin (Cabinet Member for Leisure, Youth and Arts)
Signed Leader: M Worrall
Signed Chief Executive: D Hughes
Date of Publication: 22 May 2009
This decision will come into force and may then be implemented on the expiry of 5 working days after publication unless it is called in.