Issue - meetings

Annual Service Delivery Plan Quarter 3 (2025/26) Reporting

Meeting: 02/06/2026 - Cabinet (Item 60)

60 Annual Service Delivery Plan Quarter 3 (2025/26) Reporting pdf icon PDF 7 KB

Consideration of the recommendations of the Overview and Scrutiny Committee in respect of the Annual Service Delivery Plan 2025/26 Quarter 3 update.

 

Additional documents:

Decision:

Consideration was given to the recommendations of the Overview and Scrutiny Committee in respect of a Quarter 3 update on the Annual Service Delivery Plan 2026/27.

 

Cabinet welcomed the good progress being made with 71% of key activities and 66% of Key Performance Indicators (KPIs) rated green; and noted the positive progress being made in a number of areas.

 

Due regard was given to the views of the Committee, the financial and value for money considerations, the legal implications and the assessment of risk.

 

In recognition that the Annual Service Delivery Plan supported the priorities set out in the Corporate Strategy 2023-2027, Cllr Boughton proposed, Cllr Keers seconded and Cabinet

 

RESOLVED:  That

 

(1)            the overall progress, including achievements to date and areas needing focus, as detailed in the report and the attached Annual Service Delivery Plan 2025/26 Quarter 3 update be recorded.

Minutes:

(Decision Notice D260060CAB)

 

Consideration was given to the recommendations of the Overview and Scrutiny Committee in respect of a Quarter 3 update on the Annual Service Delivery Plan 2026/27.

 

Cabinet welcomed the good progress being made with 71% of key activities and 66% of Key Performance Indicators (KPIs) rated green; and noted the positive progress being made in a number of areas.

 

Due regard was given to the views of the Committee, the financial and value for money considerations, the legal implications and the assessment of risk.

 

In recognition that the Annual Service Delivery Plan supported the priorities set out in the Corporate Strategy 2023-2027, Cllr Boughton proposed, Cllr Keers seconded and Cabinet

 

RESOLVED:  That the overall progress, including achievements to date and areas needing focus, as detailed in the report and the attached Annual Service Delivery Plan 2025/26 Quarter 3 update be recorded.


Meeting: 23/04/2026 - Overview and Scrutiny Committee (Item 18)

18 Annual Service Delivery Plan Quarter 3 (2025/26) Reporting pdf icon PDF 267 KB

This covering report and annex provides data on the performance of the Borough Council during Quarter 3 of 2025/26 in relation to the milestones and Key Performance Indicators (KPIs) set out in the Annual Service Delivery Plan 2025/26.

Additional documents:

Minutes:

Consideration was given to a quarterly update on the Annual Service Delivery Plan, providing data on performance during Quarter 3 of 2025/26 in relation to milestones and Key Performance Indicators (KPIs), as set out in Annex 1.  It was reported that 71% of the key activities were rated Green at the end of Quarter 3 and that 66% of the KPIs were rated Green, with highlights set out in 5.3 and 6.4 of the covering report.

 

During discussion, Members raised issues including the measurement of some KPIs as outputs rather than outcomes, clarification of annual carbon audit data and reporting frequency, and ongoing concerns regarding fly-tipping and the interpretation of reported incidents.  In response an explanation was provided regarding a significant rise of organised criminal activity reported recently and the distinction between commercial and domestic fly-tipping, alongside comments on bulky waste collection arrangements and possible approaches to education and enforcement. 

 

In addition, Members also noted positive progress made in relation to clearance of the housing register application backlog, empty homes work including the intended use of case studies to illustrate the complexity of bringing empty properties back into use, temporary accommodation levels, and the historic backlog in relation to Tree Preservation Order applications.

 

Councillor S Pilgrim proposed, Councillor F Hoskins seconded, and the Committee

 

RECOMMENDED*:  That

 

(1)          the overall progress, including achievements to date and areas needing focus, as detailed in the report and the attached Annual Service Delivery Plan 2025/26 Quarter 3 update, be recorded.

 

*Recommended to Cabinet