Issue - meetings

(Report of Director of Finance and Transformation)

The report gave details of a proposed IT Strategy for the Council covering the period 2014-2017.  The Strategy described how current and new technologies could assist with the Council’s transformation agenda and help make improvements and efficiencies in processes and service delivery to the public and other customers.  It was noted that the Strategy would be used as a framework for developing a delivery plan linking the transformation projects and improvements to the relevant technologies.

Following consideration by the Finance, Innovation and Property Advisory Board, the Cabinet Member for Finance, Innovation and Property resolved that the IT Strategy for the period 2014-2017, as set out at Annex 1 to the report, be approved subject to the inclusion of specific reference to the overarching aim of improving service with no reduction in customer experience.

Decision Notice D140112MEM

The report of the Director of Finance and Transformation gave details of a proposed IT Strategy for the Council covering the period 2014-2017.  The Strategy described how current and new technologies could assist with the Council’s transformation agenda and help make improvements and efficiencies in processes and service delivery to the public and other customers.  It was noted that the Strategy would be used as a framework for developing a delivery plan linking the transformation projects and improvements to the relevant technologies.

RECOMMENDED:  That the IT Strategy for the period 2014-2017, as set out at Annex 1 to the report, be approved subject to the inclusion of specific reference to the overarching aim of improving service with no reduction in customer experience.