Issue - decisions

Review of Customer Service Surgeries

18/10/2019 - Review of Customer Service Surgeries

Consideration was given to the recommendations of the Overview and Scrutiny Committee at its meeting of 20 June 2019 in relation to the review of customer service surgeries at Borough Green, Larkfield and Snodland.  Further evidence from each surgery had been collected and was presented at Annex 1 to the report.

 

The Cabinet resolved that:

 

The recommendations of the Overview and Scrutiny Committee be approved as follows:

 

The closure of the customer service surgeries in Borough Green, Larkfield and Snodland on the grounds of financial unsustainability due to the low footfall visiting each site be supported in principle subject to an Equality Impact Assessment being undertaken.